Privacy Policy

I. Object

This privacy policy (the “Policy”) regulates the processing of your personal data related to the use of the website aeropuertosargentina.com (the “Platform”), owned by Aeropuertos Argentina 2000 S.A. (“AA2000”).

The Platform is a website that provides information to users (the “Users”) about the company and the various services and products offered at airports operated by AA2000 (the “Services”). To offer personalized information on the Platform to Users, it is necessary for us to collect, store, treat, and process certain personal data, and therefore it is essential that you read, understand, and accept this Policy before using the Platform. For any questions related to it, do not hesitate to contact customer service

II. The Data We Collect

By subscribing to our newsletter on the Platform, the User must complete a form providing (i) full name; (ii) email address; and (iii) flight frequency (the “Data”).

When requesting information about a flight, we will collect the following data (also, the “Data”): (i) email address; (ii) phone number; (iii) flight number; (iv) flight date.

Additionally, during your use of the Platform, we will collect the following Data (also, the “Data”): (i) interaction and behavior data on the Platform (such as services consulted, airports used, and travel frequency), and (ii) responses and comments provided through chatbots or other interaction interfaces on the Platform.

Users must accept this Policy to subscribe to our newsletter or to receive information about the status of a flight. It is important that you understand and accept your obligation to provide truthful, correct, and updated data, which is an essential commitment.

Acceptance of this Policy will imply your consent for us to collect and process your Data for the purpose specified here. If you do not agree with the processing we will do of your Data and with the purposes expressed herein, do not use the Platform. It is important that you are aware that refusing to provide your Data will mean that you cannot subscribe to our newsletter or receive flight information via email and/or WhatsApp through the Platform.

III. Guiding Principles for the Processing of Your Data

The Data will be processed following the guiding principles below:

• Quality: Under this principle, we commit that the collected Data will be adequate, relevant, and not excessive in relation to the scope and purpose for which they were collected; that the collection will not be carried out by unfair, fraudulent means or in a manner contrary to legal provisions; that the Data will be accurate and can be updated; that they will be stored in a way that allows you to exercise your right of access; and that they will be destroyed when they are no longer necessary or relevant for the purposes for which they were collected.
• Purpose: Under this principle, we commit that your Data will not be used for purposes different from or incompatible with those that motivated their collection, as described in point IV of this Policy. - Information: under this principle, we commit to providing you, through this Policy, all the information about the Data to be collected, the purpose for which they are collected, the existence of the database where your Data will be stored, the consequences of providing your Data or refusing to do so, and the possibilities of exercising your rights of access, rectification, and deletion.
• Consent: The general principle is that the processing of your Data requires your informed consent, unless there is an exception provided by law. Your consent must be free, express, and informed, and must be given in writing or by another equivalent means, for which you must read and accept this Policy to register as a User. Consent can be revoked at any time, without retroactive effects.
• Assignment: We inform you that the Assignment of your data can only be carried out in accordance with what is stipulated in this Policy, respecting the purposes directly related to the legitimate interest of the assignor and the assignee.
• Confidentiality: All persons involved in the processing of your Data are obliged to respect professional secrecy regarding them. Your Data may only be disclosed to third parties in accordance with what is established herein.
• Security: AA2000 will adopt the necessary security measures to guarantee the security and confidentiality of your Data, in order to prevent its alteration, loss, consultation, or unauthorized processing, and to detect deviations, intentional or not, of information, whether the risks come from human action or the technical means used. It is prohibited to register personal data in files, records, or databases that do not meet technical conditions of integrity and security.

IV. Purpose for Which We Use the Data

We will use your data for the following purposes:

(i) To send you our newsletter or information about the status of a flight.

(ii) To personalize and improve your experience on the Platform, adapting the content and recommendations based on your previous interactions.

(iii) To carry out advertising and email marketing activities, for which we may share your data with Google, Meta, and Salesforce, and send you advertising via email related to products and services offered on our Marketplace or news and information of interest from AA2000. You may choose not to receive this advertising by clicking on the unsubscribe option in the received email, after which your email address will be requested to confirm your Opt-Out choice.

V. Storage

AA2000 will be the sole owner of the mentioned Database and will store it on its servers located at Honduras 5663, Autonomous City of Buenos Aires, and at Autopista Tte Gral Ricchieri Km 33, Ezeiza, Province of Buenos Aires. AA2000 will protect the database in accordance with the standards imposed by current regulations and industry best practices that reasonably ensure the integrity and security of the personal data it contains.

VI. Assignment and Transfer of Data

AA2000 guarantees that it keeps your Data confidential, preventing third parties from accessing them. However, it is possible that, in fulfilling the purpose of the Platform, AA2000 contracts with third parties for certain services. Therefore, it is important that you understand that by accepting this policy, you give us your express and voluntary consent for the Data to be transferred to third parties who provide us with computerized personal data services in accordance with Article 25 of Law 25.326 (e.g., Platform maintenance and management services).

VII. Rights of Access, Cancellation, and Rectification of Data

We inform you that the owner of the Data has the right to exercise the right of access to them free of charge at intervals of not less than six months, unless a legitimate interest is accredited in accordance with Article 14, paragraph 3 of Law No. 25.326. To this end, you may send an email to atencionalcliente@aeropuertosargentina.com, requesting access to your Data and, if applicable, request the updating, modification, or deletion of the same. The Agency for Access to Public Information, Control Body of Law No. 25.326, has the authority to address complaints and claims regarding non-compliance with personal data protection rules. When exercising the right of access, you must prove your identity. Once verified, AA2000 will respond by the same means within ten (10) calendar days, as appropriate based on your request. Furthermore, we inform you that every person has the right to have the Data that is in the database rectified, updated, and, when appropriate, deleted or subjected to confidentiality. If applicable and after validating your identity, we will carry out the operations of updating, rectification, and/or deletion within five (5) business days.

VIII. Declaration of Users

By providing your Data, you guarantee their truthfulness, accuracy, validity, and authenticity and commit to keeping them duly updated.

IX. Cookies

By registering, you acknowledge and accept that AA2000 may use a tracking system through the use of cookies (the "Cookies"). Cookies are small files installed on the hard drive, with a limited duration, that help personalize services. We also offer certain functionalities that are only available through the use of Cookies. Cookies are used to know the interests, behavior, and demographics of those who visit the Platform and thus better understand their needs and interests and provide better service or related information. Additionally, we use Cookies to count and verify your registrations, your activity as a visitor, and other concepts for commercial agreements, always aiming for the recipient's benefit and not for unrelated purposes. It is expressly established that the installation, permanence, and existence of Cookies on the user's device depend on their exclusive will and can be removed whenever the user desires. To learn how to remove Cookies from the system, you need to review the Help section of your browser. It is expressly clarified that this Policy covers the use of Cookies by AA2000 and not the use of Cookies by advertisers. We do not control the use of Cookies by third parties.

XI. Updates

AA2000 may make modifications and/or updates to this Policy, which will be duly communicated to users and published on the Platform.